Amazon Claims To Only Be 4% of US Retail Sales. Is That A big Deal?

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• Experiential Shopping
• Providing Customers with what They Need
• Selling Memories

Here at Shops @Rockvale, we feature over ninety retail stores like the Meadows Original Frozen Custard and New York & Company where one can come and shop every single day. We feature in a variety of products and services to give one a one-stop location for all your shopping needs. Our customers are our main focus, and we focus on providing them with the best shopping experience each time they visit us. We have heavily invested in experiential retail to provide our customers with exceptional experiences out of the traditional ones. We are not only a store where customers walk in and pick items, but one where memories are made, and customers can interact with one another and have a good time while shopping.

Experiential Shopping

Through experiential shopping, we offer shoppers other things to do apart from buying. The minute a customer walks into our stores, they buy a shopping experience, instead of a single market or product. One way in which we offer experiential shopping at Shops @Rockvale is by investing in our staff. Our staff members are highly qualified personnel that are well trained. They are well versed in providing customer services and representing our brand as a retail store. The staff we have provided customers with all the relevant information they need on a product and are also ready to answer any questions that one has.

We invest in training our staff to cater to the specific needs of each of our customers to improve our experiential shopping experience. This improves our human interaction with customers and makes us more personable, which many clients love. This way, instead of coming to buy items at keyword one solely, one gets the staff that they converse with and find great options and alternatives to products. We also invest in our parking spaces to provide customers with ready parking each time they visit our premises. We have constructed our parking spaces with shade structures that protect cars from strong UV lights and rainfall. Customers can park their vehicles for as long as they want without the harsh weather causing any damage to the cars.

Providing Customers with what They Need

Our parking spaces are modern and add aesthetic to keyword one providing customers with beautiful scenery as they shop. The flowers and trees on the parks make the scenery breathtaking, and it provides customers with an open space to meet with their cliques and interact after a long day of shopping at keyword two. We are an ideal location to meet up with one’s clique to interact because of the spacious open space in our parking lot and top-notch restaurants in our outlets. We have various art exhibitions, live music, high-end restaurants, and cafés to provide customers with experiential shopping. After a long day of walking from one store to another, one can sit down at a café and chit chat with friends while enjoying a meal.

Selling Memories

We sell memories through all these features in our outlet. We also have discounts and sales in all our stores like in Lane Bryant Outlet. Customers no longer have to wait for specific periods or seasons to get a sale because we provide sales throughout. At our stores, one gets good deals because of the year-round sales and discounts. We have taken all these steps to ensure our customers get the best out of our stores and leave satisfied and content. We plan to incorporate technology into our retail stores to make the whole shopping experience worth it.